The Industry – Business Musings | T2 + Back Alley Blog - Part 2

The Industry – Business Musings

T2′s industry peer group: Next stop – KC

I’m a big believer in serendipity — and that’s how I became a part of eCamp, an amazing trade group of industry leaders. I ran into one of the founders of eCamp in Las Vegas where we were promoting our documentary, “The Next American Dream”. He asked me to join and, not being a big “joiner,” I hesitated. But I said I’d give it a try, and when eCamp held their next meeting in Boston, I joined them. I was amazed at how much I learned from others in my industry — and how much I referenced what I learned when I got back home. It’s a great concept, and one of my colleagues in Dallas wrote about it. It’s a fun read and includes some pictures from our last meeting in San Francisco.

And believe it or not, they are all excited to come to Kansas City next September when T2+Back Alley Films will host the group. Boston, San Francisco…Kansas City? Why not?

Sears: Pitch Your Ideas, Then We’ll Own Them

Sears LogoThe Sears account is in review and the opportunity to land the account is tempting. Very tempting indeed.

Not only is it a huge account, it’s one direly in need of a new creative direction. What an opportunity  to attempt to make Sears relevant again to multiple generations of consumers who have mostly lost interest in the brand except when they need an appliance or some tools.

The problem is, agencies are opting out of the opportunity to participate in the pitch because of language in the NDA by Select Resources International, the consultancy heading up the review.

That small print requires that participants in the pitch essentially sign over the rights to both the ideas and the materials – even if they don’t win the pitch. Talk about a complete and total lack of respect for intellectual property, never mind the talent, effort energy AND financial investment required for a pitch of this size.

Interpublic Group of Cos.” Deutsch, Publicis’ Leo Burnett Worldwide and Omnicom’s DDB Worldwide and TBWA Worldwide have opted out and I’m sure they won’t be the only agencies smart enough to do so.

According to AdAge, the 4As have gotten involved, requesting Sears to allow the agencies to retain ownership of the materials.

AdAge’s Agency reporter Maureen Morrison and AdAge’s podcast Host Bob Knorpp did a podcast on February 22, 2011 discussing the controversy, and that podcast is linked here if you’d like to have a listen.

As agencies begin the process of trying to recover from some really tough economic years, I’m sure there will be agencies who believe the benefit of giving their ideas away for free is worth the risk. I can’t speak for everyone, but to me, this really devalues the creative process and the talented people behind it.

Mobile Apps – One Hit Wonders?

Apparently first impressions are very important on first dates AND with those using your mobile app for the first time. According to a study released by Localytics, 26% of apps are downloaded once and never used again. You heard that correctly – never! Talk about one hit wonders. And taking into consideration the cost of developing an app, that’s a big deal.

The good news is that the number of SmartPhone users has grown from 42.7 million to 61.5 million over the last year alone. The bad news it that usage stats show, roughly 35% of SmartPhone users that have access to apps add them to their phone, and only 24% use them.

Bottom line is clear. Although the market for mobile apps is strong – and growing on a daily basis, it’s really important that you (or your clients) have a strong sense of strategy in place to market the apps you develop.

Also, be sure and spend time analyzing your user data so that you know who your ‘loyal’ users are and how much return traffic you have. That will go a long way toward showing you (and your client) how the app is working in conjunction with the rest of your marketing efforts.

Advertising. It Works.

Gladys Glover Billboard in Times Square
Advertising works. Doubt that? A recent article by Steven Heller in Daily Magazine inspired me to think about advertising – and how important it is to success. For those of you not familiar with Heller, he’s kind of a big deal. He’s the author, co-author and editor of more than 100 books on design and was an art director for the New York Times for more than 33 years. And the right kind of advertising can even manage to take someone (or some thing) from nobody status to somebody status – and pretty quickly

Heller’s piece explored the 1954 George Cukor film “It Should Happen to You” starring Judy Holliday and Jack Lemmon. The film’s main character was Gladys Glover (played by Holliday). Much like the Kim Kardashians and Paris Hiltons and Perez Hiltons of today, Gladys was a nobody who wanted to be somebody. And she was determined to get it, come hell or high water. And, the fact that she was loaded and not afraid to spend money didn’t hurt her in her quest for fame.

To accomplish her goal of ‘being somebody’ Gladys rented an empty billboard in NYC’s Times Square. A manufacturing company who wanted the space was surprised when she turned out to be a tough negotiator. Six billboards later – billboards bearing nothing but her name – Gladys had what she wanted. Attention. And just like the ‘somebodys’ of today, she milked it for all it was worth.

Heller calls it the beginning of the ‘me’ generation. That may well be the case. But I think it’s also a pretty good example of the old adage: Advertising works. It can even make a nobody a somebody. And it never ceases to amaze me how many businesses forget this simple adage. Just because you build it, doesn’t mean they will come. Advertising – of some form or another, is just about always an important component of any successful strategy.

Interactive and Experiential Design Abound in Best Creative Ad Campaigns

Interactive and experiential design clearly dominate AdAge’s Creativity Magazine’s just released of the top ten best creative campaigns of 2010. This speaks volumes about the future of design and makes us rub our hands together in delight, since we’re all about interactive and experiential design.

In case you can’t remember all these experiential design beauties and others (that happens this time of year), the campaigns identified by Creativity Magazine as the cream of the crop featured this great body of work:

The Old Spice campaign, which was not only brilliant, but relied on consumer generated video and social media to hit it out of the park–interactive experiential design at it’s most basic level;

The Pepsi Refresh campaign, which again relied on social to support its cause-focused effort;

Domino’s Pizza, which relied on consumer input and social media channels to help improve its brand and turn the corner following a disastrous event;

Conan O’Brien’s Team Coco and their tremendous online effort that included leveraging Twitter, Foursquare, Facebook, web craziness and some traditional advertising to focus eyeballs on the star’s return to TV on a different station.

Space Chimp, the World Wildlife Fund Australia’s compelling environmental message , produced in collaboration with musician Ben Lee;

Nike’s experiential design campaign for the World Cup, which included user-generated content integrated into the digital outdoor production, interactive film and a healthy dose of social media to spur awareness and participation;

Jay-Z’s promotion of his new book, “Decoded,” that was again an interactive, experiential design piece, literally bringing the book to life for fans in a myriad of different locations. This campaign produced by Droga5, also included an online element sponsored by Bing, that allowed fans who couldn’t physically participate in the outdoor extravaganzas the chance to do so online.

Mitsubishi’s virtual test drive harnessed technology for their Live Drive, the first of its kind by an automaker, and an obvious nod to the experiential design decade we have entered;

Dare Labs’ Remote Palette is nothing short of brilliant in the realm of app development and its popularity was spurred along by web video and social channels.

And finally, the release of Arcade Fire’s Wilderness Downtown campaign was an example of collaborative genius that combined music video production for the band’s “We Used to Wait” song, with Google Earth and created a musical experiential design piece.

The interesting thing about all of these campaigns is that they typify the massive changes in the world of advertising that are leaning so heavily in the direction of experiential design. Notice how many include consumer-generated content and/or provide an opportunity for interactivity with consumers? And how many rely on a variety of social channels to help spread awareness. And how experiential design is being tapped again and again to allow consumers to be a part of a campaign, not just passively watch from the sidelines?

As a digital media and creative services agency, the success of these campaigns is nothing less than pure delight for us. It confirms that we made the right move in expanding our brand beyond production and post-production into the fresh (and fun) new area of experiential design. This kind of substantive transformation has not been easy these past few years – new jobs and new people replacing the old model – lots of change can be stressful for sure. So it’s nice to end the year with news like this that lets us know that we are in a good position as we start 2011. Here’s wishing all of us in this battered industry a prosperous new year!